---
title: "Reason for Revenue Lost"
url: "https://knowledge.wizehub.co/en/article/reason-for-revenue-lost"
language: "en"
last_updated: "2026-06-24T07:18:59.609Z"
---

# Reason for Revenue Lost

This articles explains how to add more options in the 'Reason for leaving' list in Lost Clients (Revenue Won & Lost).

The 'Reason for leaving' list in [Revenue Won & Lost](https://knowledge.wizehub.co/en/article/revenue-won-lost) (Lost Clients) can be updated in System Preferences by Executive, Administration Team or CFO users.

To add or modify options, go to *Settings* > System Preferences > **Reason for Fees Lost**.

1.  Click on '+ Add new reason' button.  
      
    ![](https://cdn-assets.productfruits.com/d79493c6-d42a-4d59-89e2-0556087f1ea5)  
     
2.  Type the reason.
3.  Click the status toggle to on. This will make the reason active in Fees Lost.
4.  Click the 'Add' button.   
      
    ![](https://cdn-assets.productfruits.com/40feb330-c15e-4c45-9cb2-ab64a2808911)  
     

#### **Active and Inactive Reasons** 

The list shows active items by default. To see inactive items, change the 'Status' filter in the top right corner.   
  
![](https://cdn-assets.productfruits.com/0b0e4c7a-2727-4de2-842e-fc7296539cf8)

#### **Edit and Delete Reasons**

Click on the pencil icon to edit existing reasons. Click the status toggle to off to make a reason inactive.

Click on the bin icon to delete reasons.